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I've owned this phone for 5 years now. Took about 2 minutes to fix.and being a woman, if I can do it, anyone can. This pin holds the spring and arm of the cradle together.
One problem that has happens ever couple of years is the cradle that holds the hand piece eventually becomes spongy and less springy, until one day, it wont spring back into the upright position anymore. I guess the up and down motion of picking up and hanging up the receiver eventually works this pin loose to the point where it completely wiggles out of it's slot in the cradle mechanism. Still works well and has good sound.
All I did was push the pin back and aligned it with the middle hole of the cradle arm and we were back like new. I removed the screws on the upper back of the phone ( total of 4 or 5 flat headed and 4 round headed ( the ones by the 3 switches for the ringer, loudness, etc) and carefully lifted it off because some wires will still be attached. When I looked inside to where the cradle goes into the body, I saw a silver "pin" about 1 1/2" long had worked its way loose.
This time, I placed a little piece of tape over the pin to hold it in it's place.
When we looked at the house i noticed this phone on the wall and loved it. I thought I wouldn't be able to find another since the previous owner of the house was taking hers. I was so happy when I found it on Amazon.
Guest love it. Great phone. Goes well in our 1870's B and B. Works well. Fools everyone.
I am very pleased with this country wall phone. The quality of the finish is excellent as well as the sound of telephone is of high quality, both for sending and receiving
The appearance of this phone is awesome. Instead, it has a digital ringer. Easy to install. The only problem is that I was hoping for an old fashioned ringer. Still very happy with this product. And the price was much cheaper than any other site I found.
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